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Complete BS the $2000 RMB 1095 has heat and short protection circuits. Rotel may have a serious problem with the RSX-1056 and your dealer needs to tell them so they can fix it. not give you a line of BS to defend them.

I hope Andrew can help you out. I would post this on Club Rotel also. I see a real problem with your dealer. To blackball you sounds extreme. A good dealer would get on the phone to Rotel to find out about protection problems. They could of offered to get the unit repaired under warranty...