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Mass mailing most likely. I got mine on Monday. This post has been brought to you by the letter 'M.'

Just called (been forgetting!). I was on hold for exactly the amount of time it took the recording to say "Please wait for the next available representative." :) Happy birthday Bill!

Wow! Never heard about that problem. I've watched that disc many times, but only on my old DV-05 deck in the bedroom. Thanks for sharing!