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Kind of curious that no one (so far! :) ) has posted a bad experience with their customer service. (There's a thread in the "sources" area about poor service from Onkyo.) Now, I could (and have) written loads about Sony's poor customer service as well... ;)

I'll put a positive note about Pioneer's customer service here too. Bought a refurbed Elite DV-05 player May 2001. Started to "skip" on CDs maybe 4 months ago. (This was my 4th Pioneer player; constantly upgrading to the current generation's models. Never had any problems before.) If you...