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I called the lady that was helping me, but she was on vacation so she could not respond to the last tech until yesterday. I thought I would give her a chance before "going over her head". Besides I thought she was doing everything possible but these service people are out of her control. I told...

Well they did bring the TV back, but it was out of focus. If you tried to use the touch focus you would get a "touch focus error" in red letters. Call Toshiba and get a tech back out. Well the tech came out and did very little. He got in to a service menu and the screen had a bunch of boxes all...

The service center broke a wheel off the TV and that is the last part they are waiting for. The first thing that hits me when I found out they broke a wheel off, is how? Did they drop it that hard or what? I guess I will see next week and will post results.

Make/Model: Toshiba 50H81 Size/Type: 50" widescreen RPTV Price Paid: $2300 Good Things: It was nice when it worked Bad Things: It has been out of service for ten weeks and counting with no end in sight. Toshiba quote. "Your warranty covers parts and labor, but it does not say how fast we...

I have a 50H81 and it has not worked since Jan 20. It is in the repair shop waiting for parts. I called Toshiba to ask about the parts and they have no idea when it/they are coming in. You know what the last person at Toshiba told me? "Your warranty covers parts and labor, but it does not say...

My 50H81 has been out of order for ten weeks with no end in sight. It is at the repair shop and they are waiting for parts. I asked when they might get them and they have no idea. You know what they told me at Toshiba? "Your warranty covers parts and labor, but it does not say how fast we have...