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Set the DVD player to bitstream. That should take care of it (i think).

If you get the 600 and typical 5 speaker surround setup (Left, right, center, 2 surround and subwoofer) there are on screen options in the setup menu (it shows up on your TV screen if you have the video out hooked up to the TV) that gives you options for each of your non-subwoofer speakers. They...

Brent, What you are suggesting is exactly what i ended up with after Onkyo exchanged the receiver that came with the HT-S650 in a box for the SR-600. So I have the HT500 speakers hooked up to a SR-600. The SR-600 works the way it should and sounds great. I have mine hooked up as a 6.1 since i...

Yes, i was within the 30 day return period. Heck, my first call to them was about three days after I got the thing. I bought the original unit as part of a refurbished HTS650 home theater in a box system. They agreed to only replace the receiver since i was not about to ship back a 110 pound...

Trent, It's not an issue between a Tosh DVD and the Onkyo. I had the exact same problem with a JVC DVD hooked up via optical to an Onkyo HT-R500. I also got the ultra annoying "burp" in the opening of Attack of the Clones (see my earlier posts in this thread. The problem lies in that models...

hmmmmmm, three direct emails (not to the general feedback address but to a real person) and a message left on that persons voice mail regarding our agreed upon exchange and not a peep from Onkyo since Friday. Still no return authorization number or any other info from them as to what I should...

The person i talked to was in the sales dept and didn't seem to know much of the technical stuff so she really couldn't comment on the problem. One rude tech i talked to said that if there was a problem they'd be getting lot's of calls and he hadn't gotten any (well they got at least one now!)...

Onkyo is replacing mine with the SR600 for $50. I have $28 in "Onkyo Points" that they will subtract from that. Seems fair I think. At least that's what they told me. They have not emailed me my return authorization number yet, so we'll see. Mark

Bill, I also get sound in Mode 1. The background bass sounds fine, but when what I think is a LFE comes over I get an abrupt burst of bass that is distracting. In Mode 3 I get no background bass (so no sound most of the time) but I do get that burst when a LFE is supposed to be playing. Mode...

Yes I bought mine directly from Onkyo and am still within the 30 day return period. I would really suggest either calling them or using the feedback option at the very bottom of the support page. The more voices they hear the better chance we all have of getting this resolved. I was not aware...

Yes, I am using the speakers that came with the HT-S650. I hooked up the subwoofer to a separate receiver (Panasonic)to make sure it was not the speaker. Only the HT-R500 produced the screwy results. I also thought about the possibility that the subwoofer was going to standby mode. I tried...

Just got off the phone with Onkyo. The first service person was a idiot. He said he had "never" heard of this problem before. I then pointed out this forum and the fact that others are having the exact same problem (maybe all of you who are having this problem should call). He then transferred...

I finally got a call from my service provider. He basically told me what I expected to hear. There is nothing physically wrong with my Onkyo. The problems I am experiencing (no LFE channel)is a function of how this receivers decoder works. As others of you are reporting, I am getting sound...

I have the same exact problem with my R500. No sound comes from the subwoofer during THX optimization or with AVIA calibration of the LFE channel. But sound does come out during "subwoofer" calibration" with AVIA. This led me to believe that, as you say this receiver does not correctly decode...