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General Discussion YouTube TV - double subscription/billing - help! (1 Viewer)

Peter McM

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Found myself in a pickle. I had to change my credit card number a couple months ago. When I went to my YouTube TV account, I couldn't seem to get my account to accept the new card; my service even stopped. So, I opened a new subscription with the new number. Soon after, I realized the original account was once again active, and now I'm finding myself paying for two services; needless to say, I only need one.

I can't seem to figure out how to cancel *one* subscription. Can anyone help me navigate and resolve this awkward issue?
 

Scott Merryfield

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From your browser, login to the YouTube TV account you want to cancel. In the upper right corner, you should see a red circle with your initial in it. Click on the that, and select "settings". From there, you should see your Base Plan under Membership. There is a "manage" button than you can select. From there, you should be able to cancel the account.
 

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