Well, after hearing all of the horror stories about the "bad" 360 consoles, I can now say that I'm one of those stories. I bought by 360 on 3/28 and it started freezing up on my a few weeks ago. I'm now at the point to where it rarely even gets past the 360 logo when you first turn it on. I called Microsoft last night, and they're sending me a box to ship my unit to their repair center in. I hope this process isn't too frustrating. It's already pretty darn annoying not being able to play something I spent $400 on. Actually, with accessories and games it's almost $1000. Any other HTF members have 360 console problems? Any experience with Microsoft support?