Mike LS
Supporting Actor
- Joined
- Jun 29, 2000
- Messages
- 838
Wonder if anybody can help diagnose a problem.
I'm having a problem with windows explorer that's happening quite frequently.
I use explorer to access most all my files, so I'm in and out of it all day. A good bit of the time, after I reboot (for whatever reason) and I open explorer, I can't access any of my drives. I have no problem accessing the desktop, My Documents, Network Places, or the Recycle Bin, but I cannot open My Computer (I also can't open it by using the My Computer icon. The window will open, but it shows 0 objects). When I click on My Computer in explorer, the icon goes to the hourglass and then explorer stops responding.
Sometimes I can fix the problem by simply closing (ending) explorer.exe and it will automatically restart itself (or I can use the keyboard shortcut for it) and all is well, but most of the time I can do nothing but restart the system.
If a reboot is needed, the computer won't reboot itself. When I try to restart or shutdown (from the start menu or from ctrl + alt + delete), Nortons stops responding and has to be manually ended, then I get the "Windows is shutting down" dialog and the system hangs there. I have to do a hard boot to restart.
Sometimes I'll go through this 2 or 3 times before I'll be able to successfully access explorer. And when I am successful, I can run the system with no problem until the next needed reboot.
I'm running Win2000 on a Dell Dimension 4300.
Any ideas?
I'm having a problem with windows explorer that's happening quite frequently.
I use explorer to access most all my files, so I'm in and out of it all day. A good bit of the time, after I reboot (for whatever reason) and I open explorer, I can't access any of my drives. I have no problem accessing the desktop, My Documents, Network Places, or the Recycle Bin, but I cannot open My Computer (I also can't open it by using the My Computer icon. The window will open, but it shows 0 objects). When I click on My Computer in explorer, the icon goes to the hourglass and then explorer stops responding.
Sometimes I can fix the problem by simply closing (ending) explorer.exe and it will automatically restart itself (or I can use the keyboard shortcut for it) and all is well, but most of the time I can do nothing but restart the system.
If a reboot is needed, the computer won't reboot itself. When I try to restart or shutdown (from the start menu or from ctrl + alt + delete), Nortons stops responding and has to be manually ended, then I get the "Windows is shutting down" dialog and the system hangs there. I have to do a hard boot to restart.
Sometimes I'll go through this 2 or 3 times before I'll be able to successfully access explorer. And when I am successful, I can run the system with no problem until the next needed reboot.
I'm running Win2000 on a Dell Dimension 4300.
Any ideas?