Will having my TV ISF'd void my warranty

Discussion in 'Displays' started by anthony_b, Sep 12, 2003.

  1. anthony_b

    anthony_b Screenwriter

    Aug 18, 2000
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    If I have a TV calibrated by an ISF profesional will it void my manufactures warranty ?
  2. Michael TLV

    Michael TLV THX Video Instructor/Calibrator

    Mar 16, 2000
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    Calgary, Alberta
    Real Name:
    Michael Chen

    Generally no for a basic ISF calibration. It won't void the warranty, BUT!!!! it is usually best to keep the calibration information to yourself to avoid potential aggrivation when warranty work is required.

    The manufacturers routinely send their own people to the ISF seminars for both training and to help sponsor/demo new products. They have also worked with the ISF to introduce "ISF" modes in the service menus of their TV's. So rest easy for the most part.

    That said, most if not all of what a calibrator does can be reversed and the work is not invasive to the TV. Some things will modify certain aspects of the set like plexiglass removal. If you or a calibrator does this, and a few months down the line, you make a warranty claim on the front screen, expect the tech to potentially void the warranty on this portion of the TV (not the whole thing). A clear modification done by non-factory people.

    The rule of thumb for most seeking calibration is to not mention it to the service people. It is one headache you don't need to give yourself. Warranty work costs the TV makers $$ ... and if you give them a way to try and get out of that cost ... they will take it. After many months of arguing on the phone, they will likely relent and do the warranty work ...

  3. JohnnyG

    JohnnyG Screenwriter

    Dec 18, 2000
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