Ok, this is a typical example. I have been buying Blu rays for years now, and most come with a card for a “free digital download”. Every 6 months or so, I have tried to do this, and end up giving up in disgust. Today I was at the computer and decided to try again when I was entering the title of the Blu ray for “Skyscraper” into my database. The card that came with the set tells you to go on to the Universal website and type in the code. I did so, and it immediately took me to the “Google Play” website. There I was told to sign up. I must have typed my e-mail, name, etc. etc. at least 3 times before it was accepted and they gave me a g-mail address and sent a code to my phone. Finally I was all set! The movie was there. I pushed play, and a pop up told me my flash drive was out of date! It’s an old computer, so I didn’t bother, and instead decided to download the Google play app on my phone, as they suggest. Something was wrong with this, because it took over an hour. When I finally had the app, I typed in my e-mail address and password. “Skyscraper” is not there, and there is nothing in my library! I guess it is time to give up again.