My ISP is Microsoft Network, and I am running IE version 6.0 and Outlook Express 6 (Windows ME). When I click on the MSN icon at the bottom right-hand corner of the screen (hand on green circle when logged on), the menu that comes up should tell me how many new e-mail messages I have before I open up Outlook Express. However, it always says "E-mail...". Thus, it never indicates how many e-mail messages I have. When I press Ctrl+Alt+Delete, the Close Program box always shows "Trayclnt (Not Responding)". If I have this highlighted and click on "End Task", the MSN logo at the bottom right corner of the screen goes away. This happens every time I fire up my computer. What's up? I should note that on my older laptop where I am running older versions of IE and Outlook Express on Windows 98, the Trayclnt function works fine, and clicking on the MSN icon tells me how many e-mail messages I have.