SethH
Senior HTF Member
- Joined
- Dec 17, 2003
- Messages
- 2,867
I used to sell electronics for Sears. We were supposed to take phone numbers. I'm sure they used it for marketing crap, but the main reason for us was so that when someone came in wanting to return something or complain about a transaction -- and they naturally don't have their receipt -- it's nice and easy to pull up all recent transactions under that phone number. Does this make sense for anything under a couple hundred bucks? Nope, I don't think so. But for more expensive stuff I don't see anything wrong with it.