Brad Vautrinot
Stunt Coordinator
- Joined
- Mar 16, 1999
- Messages
- 219
Greetings fellow travelers.
For quite awhile I have been using Digital Eyes as my main source for buying DVD's (more than a thousand) with no trouble but recently there have been problems with them:
I have been sent 4 copies of The Colors Trilogy Box sets (3 of them unordered.
Today I was sent duplicates of Cube, Cube 2, The Transporter, and Darkwolf.
I've been charged for these duplicates and quadruplicates by having the money taken from my checking account via a debit card which I can't afford to do. They haven't updated their website for a long time and I can't even access a cancelation option for my current pre-orders. They also haven't been answering their email so I'll be putting a stop on my CC Debit card Monday. This used to be a great company but in one week they went straight to hell. Phone calls have resulted in a promise to send me return authorization labels for the extra disc with no guarantee that the money charged me will be put back in my checking account.
This brings me to the point of this post - can anyone recommend to me a good, reliable Etailer for DVD purchases or would I be better off using the local Best Buy or other B & M store? Thanks in advance.
For quite awhile I have been using Digital Eyes as my main source for buying DVD's (more than a thousand) with no trouble but recently there have been problems with them:
I have been sent 4 copies of The Colors Trilogy Box sets (3 of them unordered.
Today I was sent duplicates of Cube, Cube 2, The Transporter, and Darkwolf.
I've been charged for these duplicates and quadruplicates by having the money taken from my checking account via a debit card which I can't afford to do. They haven't updated their website for a long time and I can't even access a cancelation option for my current pre-orders. They also haven't been answering their email so I'll be putting a stop on my CC Debit card Monday. This used to be a great company but in one week they went straight to hell. Phone calls have resulted in a promise to send me return authorization labels for the extra disc with no guarantee that the money charged me will be put back in my checking account.
This brings me to the point of this post - can anyone recommend to me a good, reliable Etailer for DVD purchases or would I be better off using the local Best Buy or other B & M store? Thanks in advance.