What is a "worm gear id" on a CDR drive? Am I getting scammed?

Discussion in 'Archived Threads 2001-2004' started by CRyan, Jan 8, 2002.

  1. CRyan

    CRyan Screenwriter

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    Just curious. We sold an older Acer CDR 6X4X32 CDR drive on ebay a few weeks ago. It worked fine and we tested it the day before we shipped it. It worked fine just like it always had. Burned a disc and the disc played flawlesly.

    Anyway, I received a rather terse email from the winning bidder today stating that "It does not work, the worm gear id worn out. You said it works as new." He was terse - threatening with negative feedback because he said this was the second email he had sent. Well, it surely was not. This was, in fact, the first email we received from this person. Anyway, no biggie as people make mistakes and email does get lost from time to time. I do know that.

    So I want to know what a "work gear id" is. I asked him, but have not yet received a reply. I will gladly return the money of course as long as everything is as he says.

    Thanks,

    C. Ryan
     
  2. Bergan Peters

    Bergan Peters Stunt Coordinator

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    Allow me to bust out my retard-english dictionary:
    "It does not work, the worm gear id worn out. You said it works as new."
    Hmmm
    Well for one thing, he MEANT to say The worm gear IS worn out.
    Worm gear:
    Worm Gear
    Talks about a worm gear (This stuff is REALLY techy and boring:
    http://google.yahoo.com/bin/query?p=...gear&hc=0&hs=0
    I give up. This guy is either a CDR designer, or a complete moron.
     
  3. Joseph S

    Joseph S Cinematographer

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  4. Kevin P

    Kevin P Screenwriter

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    The worm gear is what moves the laser in and out on the track to locate points on the disc. If the drive makes strange grinding noises and won't read the disc, it could be because the worm gear is worn or damaged.



    I'm thinking one of three things:
    1. The guy is mechanically oriented, and actually took the drive apart to inspect the worm gear
    2. The drive was damaged in shipping, and the laser pickup assembly/worm gear was damaged
    3. He's trying to screw you over.
    I'm thinking #3 is the most likely possibility, followed by #2.



    Good luck.



    KJP
     
  5. Rob Varto

    Rob Varto Supporting Actor

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    First I would ask myself:

    1) How quickly did this guy discover the "worm gear" was the problem

    2) If he can't type or form a legible sentence, he probably is full of it.

    If he came back within 1 day or 2 and said "da wurm gere is brokin" he is probably lying. How would he have determined that unless he took the thing apart. He probably accidentally switched to TechTV while searching for porn and saw a blurb on the worm gear.
     
  6. CRyan

    CRyan Screenwriter

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    Well, I received a followup email from this guy...

    "As soon as we powered the computer up, the drive made a strange noise, it

    would not open up. We shut down the computer and re started and it did the

    same thing. I removed the drive and opened the back and you can see that the

    gear that operated the drive , the worm gear, has no teeth left on it."

    Now what? He took the friggen thing apart. I really have no idea of what to do. It worked fine for me. Now he has taken it apart so I have no idea whether or not he did something to it. I really wish he had not taken it apart and just contacted me. That way he could have sent it back and had me verify the problem - at which point I would have refunded the money if it was broken.

    Also, I always give my buyers the OPTION to purchase insurance. I do not mandate it but always ask specicially if they want it. He only wanted delivery confirmation. Ugh!

    He has a feedback rating of (7) - all positive. I almost think he had second thoughts on paying what he payed. He won this for $56.00 which is kinda silly to me. I wondered what this guy was thinking when he placed his bid, but thought what the heck, "If he wants it for that I will sell it - it is an auction."

    C. Ryan
     
  7. Rob Varto

    Rob Varto Supporting Actor

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    I would tell him politely what you just said. Tell him he had the option for insurance and should have contacted you before opening the compenent - rendering any return option negligible. Plus, how do the teeth get "worn out"? Unless the thing had a manufacturing defect, he has no case.
     
  8. brentl

    brentl Cinematographer

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    Sounds a little like he may have wrecked his. So he buys yours assuming you donèt want the negative feedback. He takes your WORM GEAR and exchanges it with his ruined one.

    He figures he can get his money back

    Brent L
     
  9. DonRoeber

    DonRoeber Screenwriter

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    He should've contacted you BEFORE he took the drive apart. I figure, that once he took the drive apart, he voided any sort of implied warranty that was implied by the transaction.
     
  10. ToddS

    ToddS Stunt Coordinator

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    I agree with Brent. I would tell him tough luck since he opened it.

    Todd
     
  11. Craig Chatterton

    Craig Chatterton Stunt Coordinator

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    You're most likely going to get bad feedback from this guy if you don't refund his money. So I suggest you make a copy of this thread, your reasoning, etc and make a web page. When he leaves his feedback, post a link to the web page in your response. At least that will give future customers your side of the story.
     
  12. Bergan Peters

    Bergan Peters Stunt Coordinator

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    Dont return his money, he opens it, and he bought it, period.
     
  13. brentl

    brentl Cinematographer

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    True, that would asumme he has the exact unit .

    brent
     

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