I've purchased several times from them in the past, and always received a good price and prompt delivery despite the fact that they were shipping from Canada to the US. All in all, very positive experiences. The last order I placed was for the going OOP Close Encounters set, and since I didn't receive a shipping notice within 5 days of the order, I tried logging-in to their site. For the past three days, there's been NOTHING there. I've received no responses to my email queries. Are they gone? Or just down for awhile?