Well the fault is that the hourly employees couldn't care less about whether or not it takes up space in the storeroom and are not going to go out of their way to deviate from 'the books'. I went to Wal Mart on a Friday to pick up a new PS4 game that released on a Friday and it was nowhere to be found. According to their own website there were plenty of copies in stock. I went up to three employees in the electronics department who were just standing around shooting the shit, and asked about it. They told me that games were released on Tuesdays and that's when they put them out on the shelves. I showed them their website that clearly showed it was in stock, and they said to come back on Tuesday. It was obviously sitting in a box in the backroom and they were just too lazy to go look for it. I walked literally across the street to Best Buy and bought a copy there where it was sitting out on the shelf.