This drives me nuts. You go into a store (car dealership, retail, etc) and they tell you "we don't work on commission...". Definition of commission: A fee or percentage allowed to a sales representative or an agent for services rendered. While many places don't directly give their salespeople a percentage of the sale, they still pay them a fee based on their sales. They might have a quota, or certain incentives for selling certain items. To me, it's still commission. I almost feel like saying: "Since you're not on commission, then you won't mind if I buy from your co-worker who is."