I have a leather sofa I purchased 3 years ago. At the time of purchase, I bought the 5 year warranty that covered any damage to the leather. I have a copy of the warranty and it states repair or replacement. Well, the guy came to repair the sofa (its 3 1" rips in the seating area...2 cushions damaged) and the repair did not hold. Within 2 days, it had split again. Well, I called the warranty company (Valspar/Guardsman) and told them I was not satisfied. The next step would be to replace either the 2 cushions or the whole sofa (their discretion), but the store I bought it from is no longer in business so they say they cannot replace it. She said in this situation they will refund me the warranty purchase price ($120) or maybe refund part of the sofa price. This is coming from the regular answer girl and she is having the appropriate department call me on Monday. Obviously having the $120 refunded and keeping a ripped sofa is not what I want, I want to be refunded the whole purchase price. I think that is fair if they cannot replace it like the warranty states. But, I figured I'd get you guys opinions on this before he calls me monday so I can be prepared. What is their legal recourse on this and what would you expect to be a satisfactory solution? My thoughts are I bought a warranty for repair or replacement and that's what I should get, regardless if the store is now defunct (was Sears HomeLife Furniture). I'd be happy if they replaced it with a similar priced sofa from another store they work with or refunded my money. I see nowhere on the warranty that they shall not be responsible if the store goes out of business. I just don't see how that is an excuse to void an extended 3rd party warranty. I could see if the warranty was through HomeLife and they are no longer in business, but being a 3rd Party company I would imagine they have to honor it to completion. Anyway, give me your thoughts on this incase they try to give me the runaround I can be prepared with what is right and what they must do. Thanks.