I'm in shock. After almost 5 months and numerous calls to the hotline (the last one just 24hrs ago, funnily enough) I just received a call from my San Diego based friend to let me know that the Tom & Jerry Vol. 2 replacements have arrived! Now I just hope the Vol. 1 discs don't take that long (I know from my hotline call yesterday that they haven't been shipped yet). One caveat, though: The package contains the standard letter saying to send the discs back in the pre-paid envelope. The envelope, however, is not pre-paid, so I have to pay for it!