I couldn't post a note in the forum I original found this thread in, but I'll post one here . There's an article over at avsforum.com saying how Vonage might be in trouble with a lawsuit or three breathing down it's necks... First off, I just signed up for Vonage a month ago. Mostly so I can record Celebrity interviews over the phone, but also because I don't have a regular phone line coming into my room. Service is great, Service representatives are HORRIBLE! EX. I sent an email off to Vonage wondering if I would save money if they kept my soft phone line, and cancelled the 'land line' one that I would never use.. They said nope, so OK, I'm fine with that. A week later, I get a call that sounds like a woman from India, claiming I had called Vonage asking a question. At this point, I was having Laptop Hard drive problems that where starting to get me really worried. Normally I am very nice to these people.....but this lady just drove me nuts... 'Uh, no, I didn't call Vonage'... 'OK, that's great. Did you know we are having a two for one line sale this month?' 'uh, yeah...but I already have one' 'I know, isn't it great? To get that extra line, please...' After that, I just hung up on her and went back to my more pressing problem. A day later, they called again claiming I had called them and they where checking up on it. This time I just hung up since they where put on hold. I hope never to have to deal with a CSR again.. If Vonage goes down the toilet, who else could I try? When I went to skype, I got a terrible echo sound when recording interviews making them tough to do and awkward for the people involved. Plus the minutes expired after a month if you didn't use them. Is there another choice? Oh, and PLEASE bring Customer serrvice back to the US. Why would I wa nt to speak to someone in Namibia?