Very Dissatisfied with Hitachi 51" - 51UWX20B

Discussion in 'Archived Threads 2001-2004' started by Shawn Speer, Oct 23, 2002.

  1. Shawn Speer

    Shawn Speer Auditioning

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    Well this is my first post and I need some major help. I recently purchased a Hitachi 51" Widescreen HDTV capable RPTV (51UWX20B). At the store (Sears) it was being fead a digital signal from Discovery HD. It looked amazing. I know have the TV at home in my living room being fed a signal from a Dish Network Satelite system. The picture is HORRIBLE in any mode I put it in (480p/1080i). There are artifacts everywhere, peoples mouths seem to drag behind what they are saying, and everything just looks grainy. I was thinking of purchasing a line doubler, but a TV that costs $2000 shouldn't look this bad without one. The picture from my normal DVD player (I will be purchasing a Progressive Scan unit soon) looks pretty good. Am I missing some sort of setting? Any advice is greatly appreciated, I am about ready to have Sears come pick this thing up.

    Thanks,
    Shawn
     
  2. george king

    george king Supporting Actor

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    Shawn,

    This is probably an example of garbage in - garbage out since you say that DVDs look good. With a highly compressed signal like Sat, the set will magnify the problems on a big screen. There probably is not a big fix, unless you get the Dish receiver with the High Definition option.

    However, a few things to consider. Have you calibrated the set with AVIA or a similar disk. I have a smaller Hitachi, and these sets are capable of a stunning picture, but take a little work to get there (as most of the reviews indicate). That will help. Also, put the TV in Movie mode, as this is the only mode that activates 3:2 pulldown, which will help some of the problems.

    Hope this helps.
     
  3. Luis C

    Luis C Stunt Coordinator

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    Actually Shawn,

    A line doubler will help significantly, especially since you mention watching NTSC broadcasts a lot. Even FAR more expensive TVs/monitors can be drastically improved with outboard line doublers. Plus units like the ISCan PRO (the one I would recommend) will also improve the picture of your DVD player as well.
     
  4. Shawn Speer

    Shawn Speer Auditioning

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    I have it in the Movie Mode, and it still presents the same problems. I will be attempting to calibrate the set this evening. Any other ideas?
     
  5. Ken D.

    Ken D. Extra

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    Read this thread. Click Here.
    I returned a 43FDX15B because of this problem. SAT/Cable looked like complete garbage. Returned it and got a Panny 53WX42. SAT/Cable look pretty darn good now. The picture is nice and sharp and there isn't any "dithering" occuring especially on close ups of faces.
     
  6. MichaelFusick

    MichaelFusick Second Unit

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    Lower contrast and sharpness.
     
  7. Ken D.

    Ken D. Extra

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    Bottom line is this, if you have a general feeling of dislike towards the item you've just purchased, then return it and try something else. I know it bothered me every day that I was unhappy about my original Hitachi purchase.
     
  8. Steve Schaffer

    Steve Schaffer Producer

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    Get it calibrated with AVIA, play with tweaking it for a couple of weeks, if you still hate it swap for something else.

    Been there done that with a 53UWX10B a year ago, as Michael will no doubt remember.

    I ended up with a Sony which I love, but Toshiba, Mits, and Panasonic are also well respected. There are plenty of folks who swear by (not at) Hitachis, so you may just need to get it adjusted properly to be happy with it.
     
  9. george king

    george king Supporting Actor

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    Steve,

    You could not be more right about the nature of Hitachis. For example in the most recent TPV, the reviewer said the 57" Hitachi RPTV is the best set he has ever seen, BUT only after it has been calibrated; out of the box it looked terrible.

    I have the 36" Directview HDTV set, and it looked bad out of the box. But after a couple of hours with AVIA and Video Essentials, it has a killer picture. But again, I had to work at it.

    Hope this helps.
     
  10. Steve Schaffer

    Steve Schaffer Producer

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    I live in a wasteland as far as the availability of professional calibration, and the lack of good tweaking information at the time (it's somewhat improved now) led me to just give up on the thing.

    The replacement I got was better after 20 minutes with AVIA than the Hitachi was after 2 weeks of almost nightly sessions with trimpots and such.

    I know Hitachi can make an excellent set-the analog 53SBX59B Ultravision I had prior to the UWX was about the best analog rptv I've ever seen, and got a picture comparable to a 35" Sony XBR I had with just AVIA calibration.
     
  11. MichaelFusick

    MichaelFusick Second Unit

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  12. Jan Strnad

    Jan Strnad Screenwriter

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    Shawn,

    From reading a lot of posts, and my own experience with Toshiba, you might be happier with a Tosh. They seem to have one of the best out-of-box pictures...though you'll have to take it off torch mode and tweak with Avia. Also, from what I gather, Tosh does better with mediocre signals than others, such as Sony.

    Jan
     
  13. Steve Schaffer

    Steve Schaffer Producer

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    My HW40 just passed it's 1st anniversary, so I celebrated by getting the 3 year extended wty from CC (hope I never need it).

    I do find it's service menu to have been pretty easy to deal with. It's nice to be able to get rid of SVM without physically disconnecting anything.

    I think the only difference between the WS500 and the HW40 is the antireflective coating on the HW40 screen, don't think the WS has it.

    I figure by the time I'm ready to replace this one I'll be able to get a DLP based 65 incher for less than I paid for the HW40.

    I have learned my lesson though and am waiting for some substantial price reductions before jumping on D-VHS or upcoming HD-DVD. Even my STB is now $300 cheaper than I paid a year ago.
     
  14. Cameron Wright

    Cameron Wright Stunt Coordinator

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    yeh it might just be your contrast and sharpness and other settings.. in my local HiFi store they had a Toshiba ....51inch HDV and the enw one but with the Pegasus III.. CRT's it was also given an entry level of calibration buy a ISF tech.. it was a compare the 2 kinda deal, I refused tobelive that the non calibrated one look that bad.. I sat down and just played with the controls and made the cable signal watch able. Before it was insanely bad I could have drawn a better picture..
     
  15. MichaelFusick

    MichaelFusick Second Unit

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    What made you decide to get the three year warranty?

    usually they go up alot in price after the 1 year is up
     
  16. Steve Schaffer

    Steve Schaffer Producer

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    I got the 3 year because I figured I'd probably upgrade about then anyway (dlp or whatever oughta be in my price range by then, plus whatever DVI is gonna be needed to get HD-dvd). The price was about $379 for 3 years, about 125 per year. Considering what one "customer pay" repair on this beast is likely to cost I figure it's well worth it. Plus if it can't be fixed they'll give me a brand new equivalent tv.
     
  17. Darrin_R

    Darrin_R Stunt Coordinator

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    Shawn

    I dont think you want to watch cable or dish in movie mode. Movie mode engages 3:2 pulldown.
     

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