I had this posted at another forum so I thought I'd share since questions come up often. My closet where the HD DVD now resides does not have ethernet run into it. So how do update the firmware I thought? First note: this assumes you have a windows based PC. I use XP. I don't know about Vista. There are 3 ways: 1. Hook up ethernet and find a display to see the menu. Big problem here. 2. Call Toshiba and wait for a while. YUCK. 3. Download the file and burn it to a CD to install: Big problem so I thought. The Steps: 1. Go hereto download the file appropriate to your Toshiba HD player. 2. Since I didn't have an ISO burner, I went here and downloaded ISOBurner-setup.exe. 3. Install Iso Burner setup. 4. Unzip the Toshiba file to a folder. 5. Open Iso Burner and stick a CD into your drive. 6. Stick CD in and when ISO burner is open, click on the button with 3 dots to the right to find the file in your folder. 7. Click Burn! 8. After disc completes, install in your player and click ok when it prompts you to upgrade. Process might take 20-30 minutes. * Note* For whatever reason I couldn't get it to update using a DVD so I used a CD and it worked like a champ.