Update on Crest Situation & Mfg Changes

Discussion in 'Music' started by Lee Scoggins, Oct 24, 2003.

  1. Lee Scoggins

    Lee Scoggins Producer

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    In case anyone missed it, here is some more detail on the Crest cracking problem from Brian Moura. It appears they are addressing the problem...

     
  2. Marvin

    Marvin Screenwriter

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    Any word as to reimbursing those people who were unlucky enough to buy one their discs manufactured prior to their "original series of changes" and which cracked after the 30 days most retailers allow for exchanges?
     
  3. LarryDavenport

    LarryDavenport Cinematographer

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    Did you write Crest yourself Marvin?
     
  4. Marvin

    Marvin Screenwriter

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    No. Perhaps I should have but didn't after reading of the lack of any response to those who did. I was just wondering if this information were part of the details mentioned in the "update."
     
  5. Al B. C

    Al B. C Supporting Actor

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    Wow - I didn't realize that Crest had a problem.

    I thought that was all blown out of proportion internet chatter.
     
  6. Lee Scoggins

    Lee Scoggins Producer

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  7. Lewis Besze

    Lewis Besze Producer

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    Exchange to what? How do I know the current inventory is good?The cracks weren't there when I first opened it,so by opening one in the store won't tell me crap.
    Crest should handle this like major movie studios do with their defective DVDs.Set up a return address for consumers to ship their SACD,and send them a replacement.I guess it's too much to ask.[​IMG]
     
  8. Justin Lane

    Justin Lane Cinematographer

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  9. Justin Lane

    Justin Lane Cinematographer

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  10. Brian L

    Brian L Cinematographer

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  11. Justin Lane

    Justin Lane Cinematographer

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    A couple points Brian.

    Crest is already well-known on the DVD-V side for pressing faulty dual layer discs which stopped playing. In those cases Crest themselves replaced the discs. Precedent already set in faulty manufacturing and replacement procedures.

     
  12. Lee Scoggins

    Lee Scoggins Producer

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  13. Kevin C Brown

    Kevin C Brown Producer

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  14. MattCPT

    MattCPT Stunt Coordinator

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    Perhaps less people are complaining about cracked Crest hybrids because like me they have stopped purchasing them. After returning my cracked SACDs to BB the only hybrid I purchased was DSOTM (made in Japan). I would love to replace my Nora Jones SACD but I'm not aware of one that won't crack. I don't want one that PROBABLY won't crack or one made from Crest batch that is showing a DECLINE in cracks. As a consumer I expect to buy a product without a manufacturer's defect and if there is a defect then I should receive my money back, not an exchange for another faulty disc or for another product that I don't want (as Best Buy has been doing). I have lost much of my enthusiasm for SACD since the issue of cracked discs. I really wish that I waited to purchase a universal DVD/
    DVD-A/SACD player. If I did I would be much happier than I am now.
     
  15. Brian L

    Brian L Cinematographer

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