I hope this makes sense to you guys... I noticed tonight while watching a 2.35:1 film on my Panasonic PT-47WX42C (47" widescreen) that the widescreen 'black bars' are unevenly distanced from the top of the screen. By this I mean that the far right side of the top black bar is approx. 2 1/2 inches from the top of the screen while the far left side is only about 2 1/4 inches from the top of the screen. The problem also affects the bottom black bar, with the right side being farther up from the bottom of the screen than the left. I tried a couple of different films and discovered they all had the same problem. I suppose one might say these 'dimensions' mean that the film is shaped like an arrow pointing to the right (though nowhere near that extreme... it is barely noticecable to the eye). I played with the convergence menu but that only shifts the blues, reds, and greens. I have no idea how to access the 'service' menu. It might be worth noting that while doing the green line convergence I am supposed to make a green vertical line meet to vertical markers etched onto the frame surrounding the screen; however, it is impossible to make the line meet both markings as when it is centered on the bottom one (for example) it is slightly right of the top one (and vice versa). I also have a similar problem lining up the horizontal green line with the horizontal markings during the same convergence test. Does anyone know what the problem might be? Can this be fixed by using the Avia disc? Thanks in advance to anyone who might be able to help me out.