Hi all, I've been coming to this forum for over the past year and its kinda sad that my first post would be about a damaged SVS. But before I go on, I just wanted send thanks to all you guys for providing info on every level of hometheater. It has helped me tremendously in building mind. Anyway, yup I recieved my single CS-Ultra yesterday (7/26) to find out that half the driver was hanging off the base! After a bunch of emails sent, Tom and Ron gave me the choice of either sending it back for a replacement or trying fixing it myself. Although I was very tempted to fix it myself, I decided to send it back. I guess I didn't want to mess with it, better the pros of investigate the issue. Also, I mentioned this to SVS, there is a small scratch on the top of the Sampson amp, if you run your finger over it there is a slight indentation. Like I told SVS its probably on big deal, I just thought I'd mention it.