Was in Portland, Oregon, this past weekend to visit a friend and his wife. On Saturday afternoon, we were walking around downtown Portland and went into the mall (actually two malls connected by a walkway). I was with 4 other people; the first store we walked by was the Bose store, and we were sucked in because one of the guys in our party knew one of the people working in the store. After a demo of their sound cubes (or whatever they're called), we went into a couple of faux living rooms set up with 16x9 TVs and Bose sound systems. These two TVs -- as well as the TV out in the main showroom -- were set up to stretch the picture to fill the screen. People on TV demonstrated grotesquely elongated heads; movies were grainy and pixelly. I pointed out (twice!) that they had their TVs set up incorrectly, and the sales guy looked at me like I was speaking Swahili. I realize that their specialty (at least claimed specialty) is SOUND, but it was very disheartening to see every single screen set up to eliminate those "annoying black bars." It was even more disheartening that the staff seemed to have no idea what I was talking about.