Trouble loading online subscription

Discussion in 'Archived Threads 2001-2004' started by peter m. wilson, Oct 23, 2003.

  1. peter m. wilson

    peter m. wilson Stunt Coordinator

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    Hi,
    I subscribed dnlded the reader and recieved my authorization but have not been able to access any of the issues available. Could it be a firewall issue?

    Norton hasn't popped up to say "no you don't" so whadayathink?

    Peter m.
     
  2. john.k

    john.k Auditioning

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    Hello Peter,

    Sorry you are having problems. I would like to help.

    Were you able to download the plugin okay?

    Did you get any kind of an error message when trying to view a magazine?

    More information would be useful to help troubleshoot the problems.

    Wolfgang Klippel
    DVD ETC. Magazine
     
  3. David Scott

    David Scott Stunt Coordinator

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    here's the error I always get, I re-subscribed and received the first issue and now get the same error screen again:

    The Following Error Has Occurred:
    Date and Time: Thu Oct 30 01:29:55 EST 2003
    Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; yie6_SBCDSL; YPC 3.0.1; .NET CLR 1.1.4322; yplus 4.1.00b)
    Remote Address: 66.122.184.215
    HTTP Referer: http://www.dvdetc.com/sub/index2.cfm...TOKEN=43877250
    Template: /sub/ebook.cfm
    Query String: issue=october&year=2003
    Element AUTHENTICATEMEMBER.MEMBERID is undefined in SESSION.
    The error occurred on line 10.
     
  4. eskendir

    eskendir Agent

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    I am also unable to open/load any page. I redownloaded the software three times and still it is a no go. The message I am getting simply say; unable to load http://www.dvdetc.com/magazine/2003/...r/october_.opf
    I am getting this message for all available online issues.
    I am using win 2000 pro. IE version 6.0
     
  5. eskendir

    eskendir Agent

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    John, I was hoping to get an answer from you by the begining of this week as you promised, it is now Friday and I am still waiting. I also dropped you an email with my email address so that you can email me a link to the past issues and you haven't responded yet. Please send it if you can this weekend. Thanks.
     

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