I got Top Spin shortly after it came out and played it non-stop. I created 3 or 4 characters and everything worked just fine. Then, after getting some experience with the game, I decided to create another character and allocate points a little differently for skills. When I went to the backhand coach for this character's first time, on the 4th ball, it freezed. I restarted the Xbox several times and it kept repeating. I played with another character. I created a different character. I even deleted all the Top Spin save game data from the HD and started anew. Now it freezes at that point every time. WTH? I chatted with an Xbox rep and not suprisingly, they were no help. They suggested I exchange the game disc. I seriously doubt I could convince bestbuy to do that since it's been over 30 days since I bought the game. I might try it though, since my other options are slim. I'm not going to send my xbox in for repair when that costs half the price of a new one.