Although companies are generally not forthcoming with specifics on product quality issues and we may never (even after it is solved)know what plagued some Outlaws, I'd like to take a stab at what I think might be the problem. I find it amazing that people can say "There has been some hiss reported on it, but it's an incredible deal for $899." Why? You can buy a $300 receiver now and expect it will have no hiss. The last time I hear appreciable hiss on a mainstream receiver was an old Yamaha RX-V870 from about 1990 and that receiver was of course, pure analog. What is clear is that these companies (Outlaw for one) do not have the engineering capacities of a large Japanese mass market company. This is why we see (not Outlaw's) thousand$+ processors coming out with "bugs." Even when they come from mainstream companies like Sony, it seems that some products produced in low numbers (relative to receivers sold at Circuit City, etc) often show problems. There is a finite amount of engineering they can put into one of these low-selling items and expect to get their money back. If they rationalize that to fix the problem will outstrip the income from the unit, they will cancel it. Add to that the fact non-upgradable processors have become obsolete with great rapidity over the last two years owing to the introduction of new sound modes,and you can see why a project might be abandoned. Of course, a company can gamble and pour engineering into a unit with the hope that somehow they will amortize their investment, but not many companies will take this kind of risk. The main problem has been the shift in the segment of the public that used to buy prepros. Many now buy all in one, high end rceivers. And why not? They are amazing pieces of workmanship, combining thousands of parts and they generally (from companies like Denon) arrive with no problems. Yes, IMO, you do give up some level of sound quality but the gap between a low end prepro and a high end receiver is very small now. The point is that whatever the reason for the shift in buying habits, it is not helped by the release of flawed prepros. I think the problem with the Outlaw 950 originates in the quality of the components they are using or, the board-level assembly being done is not being done properly. What else could it possibly be? The software is identical, the build is identical so that only leaves the quality (consistency)of the hardware and the quality of the assembly to deal with. The tolerance of one or more components or assembly is the root cause of this problem, otherwise, all owners would be experiencing it. This will be discovered soon enough by their engineers. What I hope they don't do is try to pin it on either the owner's method of using the prepro or the conditions underwhich the processor is used. If they have examples in house of the problem, that should mitigate any speculation about how the unit is implemented in someone's listening environment. I hope they solve it because although I understand why they cost what they do, the idea of spending $4-5000 (again) for a processor does not appeal to me at all. A sub $1000 prepro of good quality is what the market does need so lets hope Outlaw can correct this issue.