You figure that calling the IRS at 10:30 means not waiting on hold, right? No. 15 minutes, not too shabby. Why did I call in the first place you ask? Welp, I didn't get my tax refund. Anyway, after I got in touch with an agent, the woman on the other end assisted me with ease and politeness. She was very helpful and nice. Meanwhile sitting beside me was my dad (the family accountant who actually is an accountant) who was frustrated the whole time. After going through all the lines on my 1040, the IRS woman "believed" my claims to be true, and she updated my file. Here's the point: I have to wait up to 4 weeks because the IRS lost my W-2 forms. Why couldn't they admit that!? This isn't a big deal to me since I'm not getting back much money plus I don't plan to spend a ton of money between now and June 14th. But my dad said that the IRS is notorious for losing mail. Has anything similar ever happened to any of you guys? Was it a pleasant experience?