Best as I can tell, this is something on the Apple/Beatles side of the ledger and not Disney related.
I've heard about 5 different possible errors, several which have all but been dismissed by the audioholics who have listened to the discs that actually were shipped. Nothing Video related has been mentioned as a possible error.
The 3 most consistent possibilities:
They used a wrong mix on some of the newly remastered songs -- this would at least explain why the super-audio folks might not be able to find an actual audio flaw
They folded down the stereo tracks from the surround mixes
A distant third: there is some content/error in the bonus material that Apple didn't want on the disc (a la the Cubby Broccoli commentary on the original James Bond Criterion LD)
DMC CSR can't tell you anything since nobody in that department has any information. I'm not sure anyone at Disney really knows since they're usually pretty open discussing disc pressing errors (that they consider errors -- not stuff that's intentional like Make Mine Music, etc). In the future if you want the better CSRs, use the chat feature -- the more senior US staff seem to handle that department. FWIW I've never gotten an overseas CSR when I've called, but I have gotten plenty of what seem to be new hires and trainees -- some accents, some not, but often they sound like a supervisor if nearby and they stop every couple questions to put me on hold and 'Check with my boss ......."
I've heard about 5 different possible errors, several which have all but been dismissed by the audioholics who have listened to the discs that actually were shipped. Nothing Video related has been mentioned as a possible error.
The 3 most consistent possibilities:
They used a wrong mix on some of the newly remastered songs -- this would at least explain why the super-audio folks might not be able to find an actual audio flaw
They folded down the stereo tracks from the surround mixes
A distant third: there is some content/error in the bonus material that Apple didn't want on the disc (a la the Cubby Broccoli commentary on the original James Bond Criterion LD)
DMC CSR can't tell you anything since nobody in that department has any information. I'm not sure anyone at Disney really knows since they're usually pretty open discussing disc pressing errors (that they consider errors -- not stuff that's intentional like Make Mine Music, etc). In the future if you want the better CSRs, use the chat feature -- the more senior US staff seem to handle that department. FWIW I've never gotten an overseas CSR when I've called, but I have gotten plenty of what seem to be new hires and trainees -- some accents, some not, but often they sound like a supervisor if nearby and they stop every couple questions to put me on hold and 'Check with my boss ......."