System Won't Let Me Install Application

Discussion in 'Computers' started by Rob Landolfi, Apr 12, 2003.

  1. Rob Landolfi

    Rob Landolfi Stunt Coordinator

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    Following an uninstall of Pinnacle 8, I've been attempting to re-install it with no luck. InstallShield quits and the error I get is:

    "An installation support file
    'C:...(long path to temp folder)...{53EF6570-21A4-47ED-A40A-E6470A5677A3}1394bus.sys" could not be installed.

    Incorrect function."

    I've tried various System Restore points with no luck and couldn't find anything in MS knowledge base or online that's helped me figure out the mess I got myself into.

    I'm running XP. Any thoughts?
     
  2. Kevin P

    Kevin P Screenwriter

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    Go to your Temp folder (C:Documents and SettingsusernameLocal SettingsTemp) and delete everything out of there, making sure you don't have any applications open at the time. Then try running the install again.

    KJP
     
  3. Rob Landolfi

    Rob Landolfi Stunt Coordinator

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    Kevin,

    Thanks. Between your suggestion and cleaning a smudge on the CD, I'm back in the game. Have a good one [​IMG]
     

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