SVS Pci Problem

Discussion in 'Speakers & Subwoofers' started by AlbertA, Aug 25, 2003.

  1. AlbertA

    AlbertA Stunt Coordinator

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    Just today my line inputs started developing a loose contact problem . After jiggling the cable I got a usable signal, which otherwise is just a loud hum. I traced the culprit to the low level inputs of the SVS since I tried different cables with different sources and the issue wasn't resolved.

    Has anyone of you had this problem?
    If so, what did you do?
     
  2. TommyL

    TommyL Supporting Actor

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    Drop tom V an email at : [email protected] he will take care of this matter for sure[​IMG] I'd be willing to bet he'll email ya within the hour lol...service doesn't get any better than SVS IMO. tom
     
  3. Ron Stimpson

    Ron Stimpson Stunt Coordinator

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    Albert,

    We had this pop up on a couple amps over the last year (really, like two or three). Easily fixed with an "ampendectomy" in a few minutes if you are OK with a screwdriver.

    As said, just drop us a note if you haven't already.

    Ron Stimpson

    [email protected]
     
  4. AlbertA

    AlbertA Stunt Coordinator

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    Thanks Ron.
    I already dropped you guys a note.

    I actually removed the amp plate to see if I could spot anything, but the line level i/o is covered with silicon (wow, you guys really don't like anything rattling). I looked at the traces on the board and it looks like the line input is in parallel with the line output, so I am using the output for input right now but still a little flaky.

    I am glad to hear that problem is fixed easily. He he, I can't wait to hear how to do that "ampendectomy" (Ron, I sent you a pm just in case)
     
  5. AlbertA

    AlbertA Stunt Coordinator

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    Tommy: you were right. I just got a reply from Tom V.

    What a great service! They took care of my problem in 3 hours!
     
  6. TommyL

    TommyL Supporting Actor

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    Thats my buddy TV[​IMG] next time ya talk to him, tell him I'm gonna whip his ass in motogp[​IMG] lol... Great service is just the start...if you ever run into any problem, just put that addy in your addy book..Ron too!!!
     
  7. Steve F M

    Steve F M Screenwriter

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    Does SVS offer warranty service if you purchase a subwoofer fron another person? In other words is the warranty transferrable?
     
  8. Ron Stimpson

    Ron Stimpson Stunt Coordinator

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    Steve,

    Yes, fully transferable.

    Ron
     
  9. Robb Roy

    Robb Roy Supporting Actor

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    Fully transferable?! Once again you can color me impressed by SVS.

    I am hoping to buy a PB2 Ultra later this year, and I haven't decided if I'm going to sell my 20-39PC+, or use it to demo at people's houses (I occasionally do amateur setups/audio cals at people's homes in the Phoenix valley, and telling people about Internet brands, and hearing them, are completely different stories). It's good to know I can advertise a transferable warranty if I decide to go the route of selling it (I will have to justify to my wife why I'm keeping the previous one that's less than a year old).

    -Robb
     

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