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Stuck pixel on Samsung LN40A550 (1 Viewer)

Quincy

Stunt Coordinator
Joined
Apr 18, 1999
Messages
59
I have a green stuck pixel on my week old Samsung, I was wondering if I should return it for another one or are stuck pixels common in LCD sets?
 

Michael TLV

THX Video Instructor/Calibrator
Senior HTF Member
Joined
Mar 16, 2000
Messages
2,909
Location
Calgary, Alberta
Real Name
Michael Chen
Greetings

At the mercy of the store you got it from. One pixel stuck is not covered by warranty. It is within spec ... as the manual would say.

Regards
 

Radioman970

Senior HTF Member
Joined
Jul 22, 2006
Messages
8,364
Location
Could be anywhere
Real Name
James Perry
"Within 14 days of purchase if the monitor has 1 dead pixel or more anywhere on the screen you are entitled to go back to the place of purchase for them to replace it for you."

Here's the link to that policy

I just wrote newegg.com about this (no response yet). I was thinking of getting brave and ordering a 22" Samsung monitor online. :eek:


...oops...just noticed this is Australia. Heh heh! Looks like they reversed this policy anyway. :frowning:

/never mind

Newegg responded with "our policy is decided by our RMA department". So there! :frowning:
 

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