sean_pecor
Stunt Coordinator
- Joined
- Mar 5, 2003
- Messages
- 137
Hey, I thought only DLPs got stuck pixels .
Seriously, I just bought the Sony 46" RPTV and it seems to have a singular "pixel" sized spot that is consistently shades of Cyan. My guess is that I'm seeing a manufacturing defect / speck of dust on the surface of the red CRT lens that is blocking all/most of the red hue (blue+green=cyan). Here are two snapshots:
http://extranet.digitalspinner.com/ht/dot1.jpg
http://extranet.digitalspinner.com/ht/dot2.jpg
I spoke with the local salesman today, and he's having a tech look at the snaps and tomorrow they'll call about how to tackle the problem. I'm a 75 minute drive away, so I thought I'd make the above snaps for them to speed up the process.
My questions are:
Is this a common problem?
If so, what are the typical remedies?
I've had the set for less than 7 days and the problem has been there since day one; is it reasonable to expect a complete replacement instead of a repair?
If it's just a speck of dust that can be cleaned from the lens, is this something that they have to do at the shop, or can they do it in my living room?
Thanks!
Sean.
Seriously, I just bought the Sony 46" RPTV and it seems to have a singular "pixel" sized spot that is consistently shades of Cyan. My guess is that I'm seeing a manufacturing defect / speck of dust on the surface of the red CRT lens that is blocking all/most of the red hue (blue+green=cyan). Here are two snapshots:
http://extranet.digitalspinner.com/ht/dot1.jpg
http://extranet.digitalspinner.com/ht/dot2.jpg
I spoke with the local salesman today, and he's having a tech look at the snaps and tomorrow they'll call about how to tackle the problem. I'm a 75 minute drive away, so I thought I'd make the above snaps for them to speed up the process.
My questions are:
Is this a common problem?
If so, what are the typical remedies?
I've had the set for less than 7 days and the problem has been there since day one; is it reasonable to expect a complete replacement instead of a repair?
If it's just a speck of dust that can be cleaned from the lens, is this something that they have to do at the shop, or can they do it in my living room?
Thanks!
Sean.