Spy Game Dvd defective (1 Viewer)

[JoelH]

I had the same response as John from Universal regarding the location of my purchase. I already went through the Monty Python thing, so I hope that this is handled quickly.

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Joel

 

[Shaun]

Subtitle problem on my Onkyo DV-C501 player too. No suprise since Onkyo dvd players are made by Toshiba and are pretty similar to Toshiba DVD players.

I have no idea how to fix the problem, but I do find that a quick hit of the pause button then the play button right afterwards does get rid of the subtitles for a couple minutes at a time. Kind of a hassle, but it gets you through the movie.

Definitelly not gonna buy until there's a fix.

 

[Ian Ramos]

I'm also having problems, but it's with a Samsung SD-608 DVD drive.

 

[David James]

I viewed Spy Game on my Panasonic RP56 last night without any problems.

 

[Rae H]

Anyone having problems with Tosh 5109 firmware ver 2.7 ?

 

[Jeff Gibbons]

Rae,

I have a 5109 with version 3.00 and I have the problem, so upgrading to that one won't help. Are you having problems with 2.7 or just asking ahead of time?

Does anyone know what the latest version is?

Jeff

 

[JoelH]

I just received an email from Universal asking me to return the DVD (not the case or insert). The gave the following address:

Spy Game DVD Return

PO BOX 224468

Dallas TX 75260

Anyone else get this? I would like some indication that they know how to fix this problem before I send the DVD back.

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Joel

 

[Rae H]

Thanks Jeff,

Just asking ahead of time.Got the dvd at costco,unopened as yet.I Just e-mailed Universal,awaiting to hear from them.

 

[Paul E. Fox II]

I tried "Spy Game" in my upstairs system last night on my venerable old Panasonic A110u and guess what...no subtitle problem.
Admins/Mods,
Is there anyway this thread can be kept near the top of the main page so people can easily find the address mentioned above if that proves to be a reliable fix for the DVD?

 

[Brian OK]

Watched it tonight on my Panny RV80 with no problems.

And I enjoyed this flick.

BOK

 

[Jeffrey Wiffen]

Had the same problem on my Tosh-2109. Almost turned the damn movie off! Very frustrating. Glad it was only a rental.

 

[Eric M Jones]

I had the same problem with my Toshiba SD-1200 :frowning:
Good flick otherwise!
-EJ

 

[Aaron Croft]

Again Toshiba-SD1600 - Did not work. Tried everything, RUINS the movie for me. The subtitles come up before the dialog is spoken :frowning:
It works on my new Apex AD-1200 so it is not the end of the world
Aaron

 

[Rae H]

This from a post from another Forum:

For Tosh players....Push SUBTITTLE on remote....It then should say SUBTITTLE 4 OFF...Turn it to ON.

I returned my copy today so I can't try it.

 

[Ian Ramos]

I believe that is for the Tomorrow Never Dies DVD, not Spy Game.

 

[Joel C]

This is horrible! And since Universal locked off the subtitles, you CAN'T turn them off once they come on!

EDITED to say that rutger_s is right, go to the DVD player's SETUP menu (press stop, then "setup" on the remote), and under "display" turn the subtitles to "spanish." This works for the Toshiba SD 1200.

 

[Dean DeMass]

Watched Spy Game this morning and I have the subtitle problem on my Onkyo DV-600. I ended up using my X-box to watch the DVD, no problems on that. BTW, great film.

-Dean-

 

[Dean DeMass]

Anyone have the e-mail addy or phone number to Universal?

-Dea-

 

[Ted Kontos]

No problems on my Pioneer 414.

 

[Haroon Mir]

I didn't have any problems with Spy Game on my Sony NS300, however, I didn't like the fact that I couldn't turn on the subtitles once I was in the movie on the fly...otherwise great movie...great disk