Sound cutting out- need help.

Discussion in 'Archived Threads 2001-2004' started by GregDC, Feb 19, 2002.

  1. GregDC

    GregDC Auditioning

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    I've got a Sony DE675 receiver and a Sony S550 DVD player. When watching movies, the sound will periodically cut out for a split second (from all speakers). I've checked all my connections, and tried both a digital coax and optical between the receiver and DVD player. Nothing has helped. I'm a novice at all this, so my question is, does this sound more likely to be a problem with the receiver or the DVD player? Thanks for any advice anyone has. This is driving me crazy. [​IMG]
     
  2. Paul Clarke

    Paul Clarke Supporting Actor

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    When you use the digital connection the receiver does the processing. When you use the non-digital, the source (550) does the processing. Assuming you are also running an analog connection, try selecting DVD instead of DVD DIGITAL and see if the problem still persists.
     
  3. John Garcia

    John Garcia Executive Producer

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    Does this happen with ANY movie or just particular ones? (specifically, JP3 or Pearl Harbor) JP3 and Pearl Harbor have been known to cause problems for certain receivers with the DD track. Try the DTS track and see if you still have the problem.

    Does it also drop out sound for a brief period if you skip from chapter to chapter on a DVD? If so, this is the receiver's decoding circuit, as mentioned, "losing" the signal momentarilly.
     
  4. Ken Custodio

    Ken Custodio Second Unit

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    Does it happen at any specific time, like say before a big explosion in the movie? If it does, I noticed if you have the "D.Range Comp" on the sony receivers too high the sound tends to drop out for a split second before a big explosion in the DVD.
     
  5. John Garcia

    John Garcia Executive Producer

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    It could also be that the amp is being overdriven, which is not difficult with the DE line. My recommendation would be to get a new receiver. I had a DE475 ($150) in my bedroom and was so unimpressed with the sound and amps, that I got rid of it within a week. For that same $150, I picked up a used Marantz SR4000 - FAR more usable power and much better sound.
     

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