I'm sure that many of you have read about the new sony "protection" technology for their CDs that installs a rootkit on your PC when you insert the disc. The worst part is, it installs this software whether you accept their EULA or not, which I'm pretty sure is illegal... There's actually a link on their faq now about removing the software, but it forces you to fill out a form and email them to request removal instructions. Has anyone else actually received a response to this request yet? What happened to just being able to use your music the way you want it? Does anyone at Sony realize that this does nothing but make things more difficult for their customers?