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Sony BDP-CX960 Exiting Diagnostic Mode

Discussion in 'Playback Devices' started by 400Lover, Feb 14, 2020.

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  1. 400Lover

    400Lover Auditioning

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    My 960 went into diagnostic mode. I found the service manual, that list how the mode is entered. But the service manual does not list how to exit this mode. I'm sure it's something simple but I've tried different combination of buttons (method or entering mode) but nothing has worked. Any help would be greatly appreciated. Thanks in advance.
     
  2. 400Lover

    400Lover Auditioning

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    I should add:
    The unit does not respond to the remote. I know there's nothing wrong with the remote. it works with my other unit.
    The screen shows an error sign (triangle with an exclamation point). And sometimes there's no signal to the tv received at all.
     
  3. Scott Merryfield

    Scott Merryfield Executive Producer

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    Have you tried unplugging the unit? If it keeps entering diagnostic mode after having the power pulled, it's probably a sign that something has malfunctioned in the unit.
     

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