I get deliveries everyday in my store... I could tell you some stories, but I won't
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The best advice has already been given, call his supervisor. Call the hub he works out of and complain. Do it everyday, everytime he doesn't deliver correctly. He'll get the idea or get disciplined.
You've done your part. You have nicely informed how you need your packages delivered, it's his job to conform (unless it's some totally ridiculous request). If it was me, I would also be very terse with him in my communication, not angry, not loud, just point of fact. 'This is not the area to be delivered to as I have already mentioned, that is over there. Deliver there or I will be calling your superior each day to complain. If there is no change, I will change couriers and your superiors will be informed as to why.' No 'please', no 'thank you', just 'do it'. Again though, this is only after you have politely requested the deliveries to be done correctly.
Your driver can't damage the goods, it will come back on him because you will be calling everytime there is damage.
I had to deal with a driver a few weeks ago who, when he had had some kind of 'bad day', decided unilaterally to not deliver my package which he had onboard (I traced) and had been parked near my store for over 1/2 an hour with rap music blaring. I called the company later in the day, asked for the pertinent people, and complained that my package had not been delivered. The company called back and said they apologized and that the van had a flat that day and there was not enough time to deliver all the packages. I said, not true he was sitting near my store for over half an hour with 4 good tires. the next day the driver came in very sheepishly and was told he was supposed to apologize profusely (I am one of this courier's largest customers on this run). I explained to him that when I ship product I expect it on the day its supposed to be here and
count on it being here. He had cost me a $750 sale. I told him "I can not have a courier driver who unilaterally decides what, where, and when to deliver. I need a driver who does his job as per instructions... do that and we will have a good working relationship."
Oh, and yes, if it takes a while for him to do it right start wasting more of his time, as one already mentioned. He'll get the idea through both avenues.
Anyways, I know that's not specific to your situation, but the only way to deal with it, in my opinion, is to go up the ladder.
