Wow, what a sour experience with these people. I purchased a receiver and dish package from ALLSAT. The contract stipulated that I activate the primary system within 21 days of the ship date. My first appointment with the installer (within the 21-day limit) was canceled on that day due to a snowstorm. My second appointment for installation was cancelled by the installer due to a traffic accident. On my third attempt, just outside the 21-day deadline, the installer successfully set up the system. Shortly after I got a letter from ALLSAT saying I had been charged a $75 late fee regarding the installation. I told them my story and they said tough luck. Then they added insult to injury with this logic. "If we waived the $75 late fee for you, what about the people who lose their jobs and can'y pay their bills." Well, ALLSAT has lost my business as a return customer and I certainly won't be recommending them to any of my friends.