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Sears pricematch? (1 Viewer)

Phil L

Supporting Actor
Joined
Dec 27, 1998
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782
Could someone please point me in the direction of the sears price-matching policy?
 

Malcolm R

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Malcolm
Click on Dave's hyperlink of the word "Here," which takes you to the Sears website, and scroll down a couple paragraphs. Worked for me.
 

Phil L

Supporting Actor
Joined
Dec 27, 1998
Messages
782
That worked fine. Much thanks. Anyone know who sears considers an established online retailer?
 

David Lambert

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Aug 3, 2001
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When they ring you up and go to a pricematch screen, it actually brings up a matrix showing all of the competitors they will pricematch. It looked rather extensive, and she marked it so quickly I didn't have a chance to peruse.
On a different occassion when I asked to see the list on their screen, I was derailed in a polite attempt to say "no" without coming out and saying it. You can ask at your local Sears, but your mileage may vary. :)
 

Bob Friend

Stunt Coordinator
Joined
Mar 24, 2002
Messages
87
I have it on authority from a relative who works at Sears that it's not their policy to check when you claim to have seen a lower price elsewhere. According to this relative they are supposed to just go ahead and match the price. She's been with Sears since the horse & buggy days and through personal experience I've found that they don't check when you mention that you've seen a price cheaper elsewhere

Bob
 

Dan Keefe

Second Unit
Joined
Jun 28, 2000
Messages
408
My Sears does check, at least that is what the salesman said when I asked. I asked him just last night if it was true that they matched online prices. He said just bring in the ad and they match the price PLUS shipping. that is why he told me to bring in the ad, for the shipping price.

dan
 

David Lambert

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Yes, you are *supposed* to bring in, rather than the ad, a printout of the screen where it shows what your final cost would be for the item including shipping, and they pricematch THAT. Then add tax plus their own delivery fee, if you get it delivered.
My local Sears didn't ask for all that. I brought in the prinout of the everday price, and they processed it as-is.
How stringent your local Sears - or each individual employee - is falls under the old saying, "Your Milage May Vary". :)
 

BrianJacks

Auditioning
Joined
Nov 18, 2000
Messages
7
I used to work in the Sears electronics dept, and yes, employees are supposed to check the details of any price-matching request.

-Brian
 

Doug Pyle

Second Unit
Joined
Nov 13, 1998
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362
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Middle of the Pacific
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Doug
Note if you live in the 49th or 50th state:
Stores in Puerto Rico, Alaska and Hawaii will not match online prices.
Actually, I could never figure the logic of that one out. Sears isn't the only local store who make the Hawaii exclusion. It's a great policy, that is if promoting online competitors is the goal. By the way, the online companies get a lot of my business.
 

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