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Discussion in 'Archived Threads 2001-2004' started by Phil L, Apr 22, 2002.
Could someone please point me in the direction of the sears price-matching policy?
Here, a couple of paragraphs down.
Click on Dave's hyperlink of the word "Here," which takes you to the Sears website, and scroll down a couple paragraphs. Worked for me.
>>, a couple of paragraphs down.
Here is the link code:
Just cut and paste into your address bar.
That worked fine. Much thanks. Anyone know who sears considers an established online retailer?
I got them to match continentaltrade.com for my Toshiba 50H81 RPTV.
When they ring you up and go to a pricematch screen, it actually brings up a matrix showing all of the competitors they will pricematch. It looked rather extensive, and she marked it so quickly I didn't have a chance to peruse.
On a different occassion when I asked to see the list on their screen, I was derailed in a polite attempt to say "no" without coming out and saying it. You can ask at your local Sears, but your mileage may vary.
I have it on authority from a relative who works at Sears that it's not their policy to check when you claim to have seen a lower price elsewhere. According to this relative they are supposed to just go ahead and match the price. She's been with Sears since the horse & buggy days and through personal experience I've found that they don't check when you mention that you've seen a price cheaper elsewhere
My Sears does check, at least that is what the salesman said when I asked. I asked him just last night if it was true that they matched online prices. He said just bring in the ad and they match the price PLUS shipping. that is why he told me to bring in the ad, for the shipping price.
Yes, you are *supposed* to bring in, rather than the ad, a printout of the screen where it shows what your final cost would be for the item including shipping, and they pricematch THAT. Then add tax plus their own delivery fee, if you get it delivered.
My local Sears didn't ask for all that. I brought in the prinout of the everday price, and they processed it as-is.
How stringent your local Sears - or each individual employee - is falls under the old saying, "Your Milage May Vary".
I used to work in the Sears electronics dept, and yes, employees are supposed to check the details of any price-matching request.
Note if you live in the 49th or 50th state: