Sears pricematch? (1 Viewer)

[Phil L]

Could someone please point me in the direction of the sears price-matching policy?

 

[David Lambert]

Here, a couple of paragraphs down.

 

[Phil L]

Say again?

 

[Malcolm R]

Click on Dave's hyperlink of the word "Here," which takes you to the Sears website, and scroll down a couple paragraphs. Worked for me.

 

[Phil L]

>>, a couple of paragraphs down.

 

[Malcolm R]

Here is the link code:
http://www.sears.com/data/advertisem...exclu_yel.html
Just cut and paste into your address bar.

 

[Phil L]

That worked fine. Much thanks. Anyone know who sears considers an established online retailer?

 

[jeff peterson]

I got them to match continentaltrade.com for my Toshiba 50H81 RPTV.

 

[David Lambert]

When they ring you up and go to a pricematch screen, it actually brings up a matrix showing all of the competitors they will pricematch. It looked rather extensive, and she marked it so quickly I didn't have a chance to peruse.
On a different occassion when I asked to see the list on their screen, I was derailed in a polite attempt to say "no" without coming out and saying it. You can ask at your local Sears, but your mileage may vary.

 

[Bob Friend]

I have it on authority from a relative who works at Sears that it's not their policy to check when you claim to have seen a lower price elsewhere. According to this relative they are supposed to just go ahead and match the price. She's been with Sears since the horse & buggy days and through personal experience I've found that they don't check when you mention that you've seen a price cheaper elsewhere

Bob

 

[Dan Keefe]

My Sears does check, at least that is what the salesman said when I asked. I asked him just last night if it was true that they matched online prices. He said just bring in the ad and they match the price PLUS shipping. that is why he told me to bring in the ad, for the shipping price.

dan

 

[David Lambert]

Yes, you are *supposed* to bring in, rather than the ad, a printout of the screen where it shows what your final cost would be for the item including shipping, and they pricematch THAT. Then add tax plus their own delivery fee, if you get it delivered.
My local Sears didn't ask for all that. I brought in the prinout of the everday price, and they processed it as-is.
How stringent your local Sears - or each individual employee - is falls under the old saying, "Your Milage May Vary".

 

[BrianJacks]

I used to work in the Sears electronics dept, and yes, employees are supposed to check the details of any price-matching request.

-Brian

 

[Doug Pyle]

Note if you live in the 49th or 50th state:

Stores in Puerto Rico, Alaska and Hawaii will not match online prices.

Actually, I could never figure the logic of that one out. Sears isn't the only local store who make the Hawaii exclusion. It's a great policy, that is if promoting online competitors is the goal. By the way, the online companies get a lot of my business.