Yesterday I went to rent some movies for the weekend, as I usually do on Thurs. See I have a Gold Rewards Mbrshp and Sun-Thu it's a free rental with each paid rental. Anyway, the chump checking me out said I had a balance of $4.45 due to a late return of a DVD. Now I know I did not return this DVD late. It was a one week (actually 8 day rental) that I rented on 2/6 (Thu) and dropped off the next Thu when I went to rent more movies on 2/13. But this clerk and the store manager were adamant that it was not checked back in until 3:21 in the afternoon on the 15th. What pisses me off is I rent hundreds of movies there each year and only once was I late, because an emergency came up and I was unable to drop off the DVD in time, and I knew I was late and I paid it. Now these motherless fux won't budge on one f'n late charge. I called the District Manager and am waiting to hear.