My parents has Land line phone with SBC and they also have VOIP which they mainly use for long distance to Australia, France and Canada and within the states. I just want them to have a reliable phone just in case of 911 so she decided to keep SBC and keep everything pretty much flat. Couple months ago SBC start charging $2.00 extra and I just thought may be it was the taxes. Someone at work also complaining that SBC start charging him for something that he didn't order, it turned out to be the same charges on my parents phone bill. He called them up and he was for calling plan charges. They said he didn't return the card back to them so to let them know that he didn't want it. By not returning the card back means you're accepting the plan according to SBC rep. Samething happen to my parents. I just got off the phone with them and have them remove that feature. Isn't there a law to protect this kind of practice ? charging you without your authorization. I know they're loosing a lot of customer to VOIP and Cell phones. This marketing scheme that they're using is very low if you ask me. Once my VOIP offer 911 I'll drop them like a hot potato.