Replacing fuse on SVS PC+ (1 Viewer)

[Andrew Pezzo]

After watching a couple of movies yesterday it was apparent that my sub wasnt working during the second movie. I didnt notice right away as I have powered speakers for my front three. After the second movie I checked the light on the back of the sub and it wasnt on. I sent an email to SVS and they said it is most likely the fuse and a replacement could be purchased at Radio Shack. I am assuming the fuse is inside the sub. How should I go about getting to it. It seems I will need an allen wrench, is that right? Just need some assistance on how to get to the fuse. Thanks.

 

[JohnSmith]

The fuse is in that round thing next to mains input & power switch. Use a flathead screwdriver to remove the fuse.

Remove the mains lead before unscrewing the fuse holder.

 

[Andrew Pezzo]

Thanks John! Never would have figiured that out.:b

The fuse is definately blown, time to get a new one.

 

[Andrew Pezzo]

So much for it being the fuse. I replaced it twice and blows every time. Time to contact SVS again. At least I have powered towers so there will enough bass to hold me over.

 

[SVS-Ron]

Andrew,

Just happened to be in the area when I saw your problem. Sounds like your amp went bye-bye.

Our Tech Support crew makes the call on each of these but chances are they'll direct our factory to fire a brand new one off to you on Monday.

If you can, please send us a quick note regarding the size of your room, where the sub is and how you calibrated (by ear, with an SPL meter, whatever). This won't help your current amp of course, but it helps us understand the conditions under which the amp apparently failed (which naturally helps us build even tougher components in the future). Even what movie you were playing when this happened (if you know when it happened) is good info for us.

It's also helpful if you tell us the date of manufacture of your sub so we can ensure we send you the correct amp (plate sizes have evolved over time) though we can dig up that info too.

In any case, while any amp failure is rare (I know you are excited to hear that ;^) replacement is butt simple. It's literally a 10 min. job with a screwdriver.

A 5 min. job if you have a powered screwdriver 8^)

Send that info ASAP to [email protected] (you can CC me for the heck of it) and we'll quickly settle the remedy and get whatever parts are needed off first thing this week. With any luck at all you'll be back up 100% on Wednesday

Ron

 

[Andrew Pezzo]

Ron,

Thank you so much for taking the time to address my problem, it speakers volumes about the dedication you have towards your products and customers. I had sent a reply to Tom about room size after he suggested replacing the fuse. I will send another email with the answers to your questions.

Normally when I have an A/V equipment problem I tend to freak out (according to my wife) but the customer service at SVS is so great I am not worried at all. Just a minor hiccup to sonic nirvana.

Again, I will send a detailed email answering your questions sometime today. Thanks again!