First off let me list my Home theater in the case that anything could possibly be causing this problem.
Harmon Kardon AVR 230
Bose Acoustimass 10 speakers
Sony 43" HDTV 4:3
Xbox 360
Not the best system but I'm new here and this forum would probably of greatly influenced my buying decisions and will from now on.
My problem is that my Motorola, HD, dual tuner, DVR box remote has had issues since I have had the box. At my old house the box was about 3 ft away and to the left of the TV and receiver. The receiver sat underneath the tv on the stand that the TV sits on. The shelves are glass if that possibly matters. At the old house the remote worked decent but sporadically would have to press multiple times before it would kick in.
Now I have bought a new house. When I set up the Home Theater I decided it would look better to have the cable box on the shelve above the receiver, located under neath the TV. After everything was wired I noticed the remote for the box wasn't working, as I got about 2 inches away it worked. I called Insight and they sent someone out. He didn't understand why it wouldn't work but decided to pull it out and position it away from the TV and receiver. It worked fine, so I out it over in the A/V stand to the right of my TV. There it worked great if you were on the right side of the TV, however from the left( crossing the TV and receiver) it would barely work and needed multiple presses before anything would happen. So after 6 months or so I decided to switch places with receiver and cable box and clean and organize my wires.
After the switch the remote began not working again from any where but 2 inches away from the Box. After smashing the remote against the floor I called Insight and set up for them to come and fix it. The tech switched out my box and remote, still didn't work unless very close. The tech tried pulling the box out a bit from the shelf so that an inch or so is hanging over the glass shelf. We could get it to work about four feet away and then she told me " well the remote have a certain range and off she went.
After she left I noticed the remote also controlled my TV without me programming it, just pressing the TV button. Then I had my wife stand in front of the TV to block the TV's remote sensor, and the remote for the cable box would work from anywhere. By the way my lvingroom is 19ft long and 4 ft is not enough range, also the remote works the TV from anywhere also.
So I just need some input and Ideas from you guys on what I should do. Insight dosn't care. It took about 2 hours for me to clean and move all my equipment and wires but would only take minutes to move the box now. The only problem with that is that everything would be on my A/V stand and the $200 matching stand I bought for my TV would be only for looks and look bad with nothing underneath it. I believe that the TV, or glass shelves must be causing the interference, since moving the receiver had no effect. Pleas help. Thanks.
Harmon Kardon AVR 230
Bose Acoustimass 10 speakers
Sony 43" HDTV 4:3
Xbox 360
Not the best system but I'm new here and this forum would probably of greatly influenced my buying decisions and will from now on.
My problem is that my Motorola, HD, dual tuner, DVR box remote has had issues since I have had the box. At my old house the box was about 3 ft away and to the left of the TV and receiver. The receiver sat underneath the tv on the stand that the TV sits on. The shelves are glass if that possibly matters. At the old house the remote worked decent but sporadically would have to press multiple times before it would kick in.
Now I have bought a new house. When I set up the Home Theater I decided it would look better to have the cable box on the shelve above the receiver, located under neath the TV. After everything was wired I noticed the remote for the box wasn't working, as I got about 2 inches away it worked. I called Insight and they sent someone out. He didn't understand why it wouldn't work but decided to pull it out and position it away from the TV and receiver. It worked fine, so I out it over in the A/V stand to the right of my TV. There it worked great if you were on the right side of the TV, however from the left( crossing the TV and receiver) it would barely work and needed multiple presses before anything would happen. So after 6 months or so I decided to switch places with receiver and cable box and clean and organize my wires.
After the switch the remote began not working again from any where but 2 inches away from the Box. After smashing the remote against the floor I called Insight and set up for them to come and fix it. The tech switched out my box and remote, still didn't work unless very close. The tech tried pulling the box out a bit from the shelf so that an inch or so is hanging over the glass shelf. We could get it to work about four feet away and then she told me " well the remote have a certain range and off she went.
After she left I noticed the remote also controlled my TV without me programming it, just pressing the TV button. Then I had my wife stand in front of the TV to block the TV's remote sensor, and the remote for the cable box would work from anywhere. By the way my lvingroom is 19ft long and 4 ft is not enough range, also the remote works the TV from anywhere also.
So I just need some input and Ideas from you guys on what I should do. Insight dosn't care. It took about 2 hours for me to clean and move all my equipment and wires but would only take minutes to move the box now. The only problem with that is that everything would be on my A/V stand and the $200 matching stand I bought for my TV would be only for looks and look bad with nothing underneath it. I believe that the TV, or glass shelves must be causing the interference, since moving the receiver had no effect. Pleas help. Thanks.