Mr. Papagiorgio
Stunt Coordinator
- Joined
- Apr 21, 2009
- Messages
- 77
Has anybody that needed a replacement for something in their Real
Ghostbusters DVD set from Time-Life gotten theirs yet? My Ghostbusters
Firehouse collector box came damaged in the mail. I called Time-Life in
late November about getting a replacement. They said they'd call the
warehouse and have a replacement for me in a week or two. Since then,
I've gotten delay notices every few weeks and now 5 months have passed
and I'm still not any closer to getting one. I've called into customer
service several times, but that doesn't seem to help. I don't get how
they can fill a new customer's order for the complete set, but they
can't send me a new Firehouse box right away. I've talked to a few
other people on another board and they seem to be in the same boat as
me. I'm really dissatisfied with Time-Life.
Ghostbusters DVD set from Time-Life gotten theirs yet? My Ghostbusters
Firehouse collector box came damaged in the mail. I called Time-Life in
late November about getting a replacement. They said they'd call the
warehouse and have a replacement for me in a week or two. Since then,
I've gotten delay notices every few weeks and now 5 months have passed
and I'm still not any closer to getting one. I've called into customer
service several times, but that doesn't seem to help. I don't get how
they can fill a new customer's order for the complete set, but they
can't send me a new Firehouse box right away. I've talked to a few
other people on another board and they seem to be in the same boat as
me. I'm really dissatisfied with Time-Life.