Purchased a 50HDX82 for a STEAL... (1 Viewer)

[Johnny/B]

The things wrong with the set are the front panel that covers the speakers is damaged and the picture is kinda of tilted a bit. I am wondering if Toshiba does repair on these sets at home, or do you have to actually lug the thing into a service center.

I purchased this for UNDER $500 because my store was going to throw it out. Everything else works great - tuner, remote, inputs...

What should I expect the service man will do? Will he replace the cover? Align the CRTs?

Any info is greatly appreciated

 

[Michael TLV]

Greetings

Demos and clear outs are purchased as is ... often. No new cover ... but tilt is easily fixed via the convergence grid.

Regards

 

[Johnny/B]

OK, but doesn't Toshiba come out to align everything if the picture is still out of whack? Also, under their warranty, do they send someone onsite?

 

[Mike Boniferro]

Toshiba does offer on site service... not sure whether a beat up demo would be covered though

 

[Johnny/B]

Thanks Mike.

 

[JohnnyG]

Well, if you're technically the first retail purchaser of that unit and it was not sold by Toshiba to the dealer as a refurbished unit, and the dealer you bought from is an authorised Toshiba dealer, you should still have a 'like new' warranty on it.

I just can't believe that one of their employees wouldn't want it at that price!

 

[Johnny/B]

JohnnyG, I am an employee . I purchased it yesterday and will have it delivered Saturday.

 

[Christopher a]

Johnny, if your brave you should try to align the picture yourself. There are many sites online which go into detail on how to do this. A "certified technician" coming to your house to fix your convergence will lead them giving you one of these statements - "Oh, these CRT's have an inherent problem with convergence. There's no way to fix it" or "It looks good to me".

I would either have an ISF tech calibrate or try calibrating yourself.

Chris

 

[JohnnyG]

You can even download one of my geometry templates for free and do the job right:

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