I just purchased a Neo from BB this weekend. I paid $200 for the thing and decided to try it out during the 30 day return period. The remote seems decent enough, it has a hard time picking up some of the commands from the AVP 9080 Newcastle Preamp...but after a few hundred read attempts I think I got it to work. Other than that, my only other complaint is the blocky resolution of the icons and their 4 shade color scheme. My question is for those of you who own TSU1000s and TSU2000s, do you find the resolution/and or grayscale depth to be more acceptable? and money being equal, with new vs. used market scenario, would you choose a used TSU2000 over the Neo? I also noticed the database of icons and setup files over at remotecentral.com was ENORMOUS for the older Prontos. Is the only real advantage of the neo the set of directional hard buttons on its face? Any insight would be greatly appreciated.