Problem with Sony CD mega changer

Jason Allan

Auditioning
Joined
Apr 25, 2002
Messages
9
Hi everyone,

I recently picked up a Sony mega CD changer, model CDP-CX450. I ordered it online and it arrived on Friday. My problem is I think I got a dud (which is now making me really regret ordering it online). It has a problem recognizing discs - I'll put a few in and some it will see and others it won't. It goes to the slot, shuffles around for a little while, then finally gives up and assumes no disc is there.

Has anyone else experienced this problem with one of these units? I made sure it was level, tried clearing the memory, etc. but I still have the problem. I really want to avoid trying to return it but I'm thinking I might not have much choice.

Any help/suggestions would be much appreciated.

Thanks,

Jason
 

KeithH

Senior HTF Member
Joined
Mar 28, 2000
Messages
9,413
Jason, it sounds like there is something wrong with the transport. Possibly some alignment problem. You could try a laser lens cleaning disc (available cheap at Radio Shack), but a new player should not have a dirty lens. Chances are, you have to return the player. Where did you order it from? Is the dealer authorized and do they charge a restocking fee? You could always exchange the unit for another one. Best of luck.
 

Milt S

Auditioning
Joined
May 18, 2002
Messages
2
I had the identical problem with my CDP-CX 400 in March; had it repaired under warranty. According to the repair invoice, they replaced a LASER DEVICE KSS213; since then the unit has performed flawlessly.

Incidentally, I was very pleased with the repair service at my local Circuit City - they had the unit repaired and back to me in one day. Biggest pain was removing and then reinstalling all the discs.
 

ChrisMatson

Senior HTF Member
Joined
Dec 14, 2000
Messages
2,181
My 450 has played flawlessly, except for one particular CDR that would pick up only 50% of the time.

I wish you luck in getting service, it is a great unit. A couple of questions:

1. Are you sure you have the disc facing the correct way?

2. Are these retail CDs, or CDR/RW?

Good luck!
 

Jason Allan

Auditioning
Joined
Apr 25, 2002
Messages
9
Thanks for the replies everyone. These are all commercial CDs that I've tried it with and I made sure they were facing the right way. Plus, it would recognize certain CDs in some slots but not in others so it really seems to be the player, not the discs.

Oh well, I guess I'll have to arrange to have it exchanged. I suppose I'm happy I wasn't able to find much info about others with similar problems so I've likely just got a bad unit. I'd rather that then to find out later it's a common problem.

Thanks,

Jason
 

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